Shipping Policy

At AureateTech, we strive to ensure a seamless delivery experience for all our customers. Please review our shipping policy for detailed information.

1. Order Processing
All orders are processed within 1-3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Times
Estimated delivery times vary depending on your location and the shipping method chosen during checkout. While we strive to deliver within the estimated timeframe, delays may occur due to unforeseen circumstances.

3. Shipping Charges
Shipping costs are calculated based on the weight, dimensions, and destination of your order. These charges will be displayed at checkout before confirming your purchase.

4. International Shipping
We offer international shipping to selected countries. Additional customs fees, duties, or taxes may apply and are the responsibility of the customer.

5. Tracking Information
Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your shipment’s progress.

6. Lost or Damaged Shipments
AureateTech is not responsible for lost, stolen, or damaged packages after they are handed over to the shipping carrier. However, if you encounter any issues, please contact us via our contact page, and we will assist you in resolving the matter.

7. Address Accuracy
Customers are responsible for providing accurate and complete shipping addresses. Orders returned due to incorrect or incomplete addresses may be subject to additional shipping fees.

8. Returns and Exchanges
If you need to return or exchange an item, please review our return policy and reach out via our contact page for further assistance.

9. Shipping Policy Updates
We reserve the right to update or modify this shipping policy at any time. Changes will be posted on this page.

If you have any questions or concerns about our shipping policy, please contact us via our contact page.